Terms and Conditions
A: Code of Conduct
All participants, including parents and children, must maintain respectful behavior and refrain from any abusive or discriminatory actions during the program. Violations may result in expulsion from the program without a refund.
B: Insurance
Parents should seek medical advice regarding their child's fitness before participation. If a child has any illness, injury, or disability, a Medical Certificate must be provided, clearing the child as fit for participation. This certificate must be emailed to info@s2ssportsaustralia.com.au.
C: Disclaimer & Acknowledgements
Parents release S2S Sports Australia from liability for any injury or illness sustained during participation. S2S Sports Australia is not responsible for injuries arising from tackling or high-intensity activities. Participants must ensure they are fit for the program and disclose any relevant medical conditions prior to participation.
D: Media Release
S2S Sports Australia seeks permission to use images, photos, and videos of participants for promotional and administrative purposes. Parents must notify S2S Sports Australia in writing if they do not consent to the use of their child's image.
E: Wet Weather Policy
If a session is missed due to weather, it will be rescheduled. Any changes to session times or venues due to weather will be communicated promptly to parents/guardians.
Refund Policy
Cancellation within 48 Hours of Event: No refunds. Any refunds will incur a 30% administration fee.
Cancellation within 24 Hours of Event: No refunds. Any refunds will incur a 50% administration fee.
Participant Commencement: No refunds if a participant begins the program. Credits for future programs may be provided.
Over 50% Completion: No refunds if more than 50% of the program is completed. Refunds will not be issued 36 hours after the event completion.
Weather-Related Changes:
S2S Sports Australia reserves the right to adjust programs due to adverse weather conditions. Refunds and cancellations due to weather will be handled on a case-by-case basis.
Notification of Changes: Participants will be promptly notified of any changes or cancellations via email or website updates.
Make-Up Sessions: Make-up sessions may be offered depending on availability but are not guaranteed.
If cancellations are caused by an ‘act of God,’ S2S Sports Australia will review the situation and may offer rescheduling or alternative activities.